Intranet Governance Survey Report 2010 (includes governance samples)

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Intranet Governance Survey Report 2010 (includes governance samples) Overview

In early 2010, a global survey was conducted to examine organizational practices regarding intranet governance (see intranetgovernance.com for pdf version and free executive summary). A total of 139 participants from 22 countries took part and this report contains the results, along with analysis and samples of intranet governance documentation. Intranets that are formally governed tend to place a priority on usability, credibility, collaboration, and commitment from stakeholders. A solid intranet governance plan provides a model for making sound decisions, garnering support, and providing value through consistency and accuracy. It also helps identify responsibility gaps and avoid duplication of effort. As we learn more about how other organizations handle intranet governance, we can all become smarter about how we build and manage intranets. After all, intranets have become the central communications and information-sharing hubs of today's workplace and deserve to be carefully managed.